Description
Course Description
The course aims to address the mastery of the mind and emotions that will enable participants to effectively cope with the changing working environment.
Enabling Objectives:
Given a scenario, participants will be able to demonstrate positive working relationship with others using the key elements of emotional quotient. At the end of the program, participants will be able to:
- Explain emotional quotient and its key components.
- Relate the importance of EQ skills to personal effectiveness in the workplace.
- Describe the emotional and social challenges of their working environment.
- Identify personal cornerstone habits that optimizes their strengths.
- Demonstrate the ability to practice emotional intelligence in dealing with work and the people around them.
- Recognize the importance of building a team that is reliable, trustworthy, and concerned for the value they bring to each other.
Course Outline
| Topic | Activity | Timeline |
| Course Overview | Introductions
Discussion of Pre-Work Insights |
1:00 – 1:15 |
| DAY 1 (4 Hours) | ||
Learning Objective: In this module, the participants will explore the challenges of their present work environment, specifically emotionally and socially. |
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| Profiling the New Workplace | Lecture
Poll |
1:15 – 1:30 |
| Challenges of the New Workplace | Lecture
Activity: Breakout session Participants will be given guide questions to discuss in the breakout room. They will report their discussion in the plenary afterwards. |
1:30 -2:10 |
| BREAK 2:10 – 2:30 | ||
Learning Objective: In this module, the participants will learn the importance of cornerstone habits in making sure they perform at their optimal best. |
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| Habits and Self-Mastery
3 Elements of Habits Creating Habits Will |
Lecture
Activity: Personal Reflection Exercise. |
2:30 – 3:00 |
| Time Management Principles:
Creating Boundaries Sticking to Priorities Devoting time for renewal |
Lecture
Activity: Personal Reflection exercise followed by Dyad sharing activity |
3:00 – 3:30 |
Learning Objective: In this module, participants will be able to define emotional intelligence and its role in creating efficiency conducive working environments. |
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| Emotional Intelligence – Definition | Springboard activity: POLL
Lecture |
3:30 – 4:00 |
| Components of Emotional Intelligence | Lecture
Video Breakout Activity: Participants will be given scenarios to which they will apply a solution using items learned in the lecture. Presentation in form of a role play that will be presented on day 2. |
4:00 – 4:40 |
| Closing | Closing Reflection activity for learning from DAY 1 will be shared via google forms and will be answered during the session. | 4:40 – 5:00 |
| Day 2 (4 HOURS) | ||
| Overview of Day 2
Role Play Presentations |
Discussion of Reflection activity from Day 1
Overview of topics for day 2 Presentation |
1:00 – 1:40 |
| D. Skills Necessary in Emotional Intelligence
Learning Objective: In this module, participants will be able to deep dive into practical skills that will help them practice emotional intelligence. |
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| Defining Emotions in self and others | Lecture
Activity: Dyad Guide questions will be given each pair in the breakout room. An online form will be given for them to answer. Answers will be discussed in the plenary. |
1:40 – 2:20 |
| Active Listening Essentials | Lecture
Interactive Lecture |
2:20 – 2:40 |
| Expressing Emotions Verbally | Lecture
Activity: Dyad Each pair will be given an online worksheet to answer. Answers will be discussed in the plenary. |
3:00– 3:30 |
| E. Managing Conflict Through Empathy
Learning Objective: In this module, participants will identify ways to incorporate principle of personal effectiveness and emotional intelligence in creating a harmonious working environment. |
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| Empathy in the Workplace | Lecture
Case Study in Workgroups. Participants will be given cases and guide questions to answer. Answers will be discussed in the plenary. |
3:30 – 4:00 |
| Creating Supportive Working Environments | Lecture
Action Planning |
4:00 – 4:30 |
| Closing/ Synthesis | Closing Reflection activity for learning from DAY 2 will be shared via google forms and will be answered during the session. | 4:30 – 5:00 |
Registration:
- Click on the add to cart button.
- In the cart, click on the Proceed to Checkout.
- Kindly fill out the necessary details.
- Choose between Bank Deposit or PayPal (Will also have Credit/Debit Card options)
- If you have chosen to pay via Credit/Debit Card, a PayPal payment site will pop up. Click Pay with Debit or Credit Card and fill out the necessary details.
- If you have chosen to pay via PayPal, a PayPal payment site will pop up. Log in with PayPal account and proceed to pay with your account.
- If you have chosen to pay via Bank Deposit, simply click Place Order after filling out the necessary details.
To receive the webinar access link:
- Payment through bank deposit.
- Please email your validated deposit slip with your company name, order number, and attendee name/s to [email protected]. You will receive your webinar link once payment is confirmed.
- Payment through PayPal/Debit or Credit Card
- You will receive your webinar link via e-mail automatically within the day.
