Credit and Collection Management Virtual Training

Description

Overview

Collecting accounts receivable without having adequate skills of credit management could mean reduction of profits. Similarly, understanding credit alone without having the required collection skills could also reduce performance and recovery rates. When collection efforts are weak receivables turn past due, without proper intervention, it will remain uncollected causing threat to the liquidity of the company.

For companies engaged in transactions on credit and collecting receivables, a well-trained employee means optimal resource utilization, increased cash conversion, reduced credit risk and excellent return on investment.

This one day Credit and Collection Management training program is packed with effective and proven to work techniques, highly interactive and uses a very useful approach in dealing with day to day challenges of credit and collection operation.

Objectives:

• Walk through the important aspects of credit risk, effective credit management to avoid non- payment and actions to take when default happens
• Create strategies to effectively manage and collect past due accounts using measuring tools and intervention activities towards successful cash management
• Apply the Cs of credit to evaluate customers and create a sound collection plan
• Adapt, adjust and equip any Collection Group to the sudden and drastic changes brought about by pandemic in the field of Debt Collection Management.
• Apply appropriate collection activities such as SOAs, SMS, Letters, Remedial Management and Legal Action under New Normal.
• Arrive a practicable, a Win-Win Solution, and Client / Customer Retention.

Outline:

• Credit Management
  • Nature of Credit
  • Importance of Credit and Collection
  • Six Cs of credit/Basis of granting credit
  • Importance of credit evaluation
  • How to Evaluate Credit Worthiness
  • Establishing Credit Line
  • Credit Term -Reckoning point
  • Factors in Increasing Credit Line
  • Handling Transactions Exceeding Credit Lin

• Collection Efficiency
  • Concept of Collection Management
  • Basis of Collection
  • KYC – Know Your Client
  • Pre- Delinquency Activities
  • Mandatory Collection Activities
  • Bucketing your Receivables
  • Tele Collection Approach
  • Collection Notices
  • Bayanihan Act 2 – Highlights
  • Remedial Management
  • Legal Remedies
  • Collection Objective Under New Normal
  • War Stories / Case Studies

Target Participants:

• Collection Head
• Collection Supervisors
• Tele Collectors
• Field Collectors
• Billing Group
• Sales Group

Registration:

1. Click on the add to cart button.
2. In the cart, click on the Proceed to Checkout.
3. Kindly fill out the necessary details.
4. Choose between Bank Deposit or PayPal (Will also have Credit/Debit Card options)

• If you have chosen to pay via Credit/Debit Card, a PayPal payment site will pop up. Click Pay with Debit or Credit Card and fill out the necessary details.
• If you have chosen to pay via PayPal, a PayPal payment site will pop up. Log in with PayPal account and proceed to pay with your account.
• If you have chosen to pay via Bank Deposit, simply click Place Order after filling out the necessary details.

 

To receive the webinar access link:

1. Payment through bank deposit.

• Please email your validated deposit slip with your company name, order number, and attendee name/s to [email protected]. You will receive your webinar link once payment is confirmed.

2. Payment through PayPal/Debit or Credit Card

•  You will receive your webinar link via e-mail automatically within the day.